Speakers
Mike HoogveldAuthor, Lecturer
Associate partner Holland Consulting Group
Mike Hoogveld MSc RM is an associate partner at Holland Consulting Group. As a chartered marketer (RM) he helps organizations improve their customer performance by using agile and lean startup approaches. He is also engaged in academic research at Nyenrode Business University. Furthermore, he is an international speaker and guest lecturer at various universities and business schools. Hoogveld has worked for many companies and organizations in various industries throughout the world. He has published several articles and books, including his bestsellers The Excellent Customer Journey Experience, and Agile Management.
Charles ButterworthManaging Director
Experian EMEA
Charles joined Experian in November 2011 as Managing Director of Decision Analytics in EMEA and is based in London. In April 2014, Charles took on a wider set of responsibilities as Managing Director, EMEA, responsible for Decision Analytics, Credit Services and Marketing Services in the region.
Prior to joining Experian, Charles enjoyed an eight-year career with Vodafone Group as Group M&A Director, Investor Relations Director, with his final position as Chief Executive, Vodafone Ireland, which he held for three years.
Previous to Vodafone, Charles started his investment banking career at UBS Warburg working across its telecoms corporate finance, key accounts originations, project finance and credit management divisions over an eight-year period.
Charles attended Bristol University in the U.K. and holds an honours degree in German.
Frank W. AbagnaleAuthor, lecturer and consultant
Frank W. Abagnale is one of the world's most respected authorities on forgery, embezzlement and secure documents. For over 35 years he has worked with, advised and consulted with hundreds of financial institutions, corporations and government agencies around the world.
Mr. Abagnale's rare blend of knowledge and expertise began more than 40 years ago when he was known as one of the world's most famous confidence men. This was depicted most graphically in his best-selling book, Catch Me If You Can, a film of which was also made, directed by Steven Spielberg with Leonardo DiCaprio and Tom Hanks. A Broadway musical of the same title was also created and in April 2011 opened on Broadway. It has since been nominated for four Tony Awards, including Best Musical.
Between the ages of 16 and 21, he successfully posed as an airline pilot, an attorney, a college professor and a pediatrician, in addition to cashing $2.5 million in fraudulent checks in every state and 26 foreign countries. Apprehended by the French police when he was 21 years old, he served time in the French, Swedish and U. S. prison systems. After five years he was released on the condition that he would help the federal government, without remuneration, by teaching and assisting federal law enforcement agencies.
Mr. Abagnale has now been associated with the FBI for over 35 years. More than 14,000 financial institutions, corporations and law enforcement agencies use his fraud prevention programs. In 1998 he was selected as a distinguished member of "Pinnacle 400" by CNN Financial News - a select group of 400 people chosen on the basis of great accomplishment and success in their fields.
In 2004 Mr. Abagnale was selected as the spokesperson for the National Association of Insurance Commissioners (NAIC) and the National Cyber Security Alliance (NCSA). He has also written numerous articles and books including The Art of the Steal, The Real U Guide to Identity Theft and Stealing Your Life.
Andras CserVice President, Principal Analyst
Forrester
Andras serves Security & Risk Professionals. He is a leading expert on identity management, access management, user account provisioning, entitlement management, federation, privileged identity management, and role design and management. Andras covers cloud security and enterprise fraud management, which have many synergies with identity and access management when an organization needs to protect against risk and wants to manage fraud appropriately. He helps clients develop enterprise strategies for creating business value through identity management, cloud security, and fraud management.
His research focuses on strategy, cost-benefit analysis, architecture, performance and scalability of identity and access management and provisioning solutions, enterprise fraud management solutions, and role-based access control (RBAC), as well as maintenance and distributed intranet and Internet identity systems. He maintains an interest in evaluating the skill sets and core competencies of professional service providers in these spaces.
Pieter van TienenBusiness Development Director EMEA, ID & Fraud, Experian
Experian
Joining Experian / 41st Parameter two years ago after having worked for eBay/PayPal and PsP/acquirer WorldPay, Pieter has over seven years of experience in the online payments and fraud industry. For Experian, Pieter is responsible for all commercial activities in Northern and Eastern Europe and Russia and he will be able to bring some international perspective to the on-going discussions around the developments of cybercrime prevention.
Leandro GuerraAnalytics consultant
Experian
Leandro has bachelor degree in Electrical Engineering with emphasis in microelectronics and specializations in Analytics Intelligence (Institute and Foundation of Administration/University of Sao Paulo, Brazil) and Data Science (Johns Hopkins University - USA). He has experience working on innovative Data and Analytics projects applied to Credit Risk, Collections, Marketing, Fraud, Insurance, HR, Health Care and CRM. The main focus is to develop new solutions using the Big Data paradigm, focusing in unstructured data, such as text, voice and image.
Herman PeetersSr. Global Consultant
Experian
Herman Peeters is a Senior Global Consultant within EMEA specializing in Collections. Herman has built up extensive experience in helping clients both develop and optimize strategies to increase overall collections effectiveness. Prior to joining Experian he ran risk and collections businesses for financial services where he managed the implementation of major change programmes. He is a regular presenter at events across Europe speaking on the effects and implications of digital transformation of Collections business and the role of risk management.
Edwin de BuckDirector Collections
ING
Edwin Buck began at ING as relationship manager for corporate clients. He then worked as a senior dealmaker in leveraged finance and credit risk manager for corporate banking. The last 4 years he has been responsible for collections.