The collections industry has long adhered to traditional means of business, with many collection departments and agencies still operating on a call-center based model. However, when presented with streamlined digital options, consumers are not only responding positively but are actively participating in resolving their debt sooner.
To empower consumers and yield better results, Hunter Warfield leveraged Experian’s digital collections payment platform, eResolve™. Learn how they succeeded in increasing their number of accounts paid and dollars collected by over 30% in our case study.