White paper | Collections optimization
Debt collection has become a front-line profit driver for financial organizations, with a huge impact on the bottom line. As a lender, you need to maximize collections — which means you need to know your customers better, segment and target your approach more effectively, and automate as much as possible.
This paper focuses on how collection activities can be carried out on individual customers, and how these actions can be chosen to optimize overall performance in the collections environment.
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